Dispatch
AI Dispatch Software for Field Service Teams
Dispatch is the process of assigning field crews or technicians to jobs based on location, skills, availability, and priority. SAIG automates dispatch with AI-assisted routing and a centralized board.
Definition
Dispatch is the process of assigning field crews or technicians to jobs based on location, skills, availability, and priority. SAIG automates dispatch with AI-assisted routing and a centralized board.
Dispatch in SAIG
- Real-time dispatch board with crew status and job queue
- Assignment by proximity, skill tags, and calendar availability
- Load balancing across crews during peak demand
- Integration with lead intake so new jobs enter dispatch instantly
Benefits
- Fewer double-bookings and missed appointments.
- Shorter response times on emergency and high-value leads.
- Clear visibility for owners and dispatchers on daily workload.