Field Service Analytics & Reporting
SAIG provides operational analytics across leads, dispatch, jobs, and revenue so field service owners make data-driven decisions.
Definition
Field service analytics measures operational KPIs — lead response time, booking rate, crew utilization, average job value, and campaign ROI — to improve business performance.
Analytics Features in SAIG
- Lead funnel analytics from inquiry to booked job
- Crew utilization and dispatch efficiency metrics
- Revenue and invoice tracking by job type and vertical
- Marketing campaign performance and engagement reports
Benefits
- Identify bottlenecks in lead response and scheduling.
- Optimize crew deployment based on real utilization data.
- Measure marketing spend against booked revenue.